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Refund & Returns Policy
If for any reason you are not completely satisfied with your purchase we offer a
14 day exchange from the time you receive the goods. Please email us at info@jellystonedesigns.com within that time if you are not satisfied with your purchase so that we can resolve any problems.
Delivery Policy
After ordering online, you will receive an email confirmation from eWAY containing your order details. We will normally confirm receipt of your order within a few minutes of ordering. We will attempt to send your goods via Australia Post within 1 working day; however if goods are unavailable delivery will take a little longer.
If you wish to query a delivery please contact us at info@jellystonedesigns.com
Privacy Policy Introduction
Jellystone Designs regards customer privacy as an important part of our relationship with our customers. The following privacy policy applies to all Jellystone Designs users, and conforms to Internet privacy standards.
If you have questions or concerns regarding this statement, you should first contact our team at info@jellystonedesigns.com
Storage of Collected Information
The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.
If you have any questions about security on our Website, you can email us at info@jellystonedesigns.com
Orders
If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, Email, and postal address) and financial information (such as credit card number, expiration date). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
Jellystone Designs Security Policy
Jellystone Designs uses the eWAY Payment Gateway for its online credit card transactions. eWAY processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet.
All online credit card transactions performed on this site using the eWAY gateway are secured payments.
- Payments are fully /tomated with an immediate response.
- Your complete credit card number cannot be viewed by Jellystone Designs or any outside party.
- All transactions are performed under 128 Bit SSL Certificate.
- All transaction data is encrypted for storage within eWAY’s bank-grade data centre, further protecting your credit card data.
- eWAY is an /thorised third party processor for all the major Australian banks.
- eWAY at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by Jellystone Designs.
For more information about eWAY and online credit card payments, please visitwww.eWAY.com.au
FACEBOOK MOTHERS DAY GIVEAWAY COMPETITION: 14 APRIL – 10 MAY
*This promotion is in no way sponsored, endorsed or administered by, or associated with Facebook. To be eligible to enter Jellystone Designs Mothers Day competition, you must enter between 14th April and 11:59pm (AEDT) 10th May 2018. All eligible participants must like the Jellystone Designs Facebook page, like the competition post and a comment a selfie; participants can only enter once.
GRAND PRIZE: There is one grand prize of three Jellystone Designs Gift packs each valued over $50 and delivered over three months (Three in total). RUNNER UP PRIZE: There are two runner up prizes, each consisting of a Jellystone Designs Caru necklace, Pebble Bangle, Nailpolish and Clutch purse. Winner will be announced on the 13th May and are required to provide shipping details no later than two weeks of prize announcement. Failure to provide details two weeks after announcement will require runner-up to receive prize.
INSTAGRAM MOTHERS DAY GIVEAWAY COMPETITION: 14 APRIL – 10 MAY
*This promotion is in no way sponsored, endorsed or administered by, or associated with Instagram. To be eligible to enter Jellystone Designs Mothers Day competition, you must enter between 14th April and 11:59pm (AEDT) 10th May 2018. All eligible participants must follow the Jellystone Designs Intsagram page, like the competition post and comment a piece of advice there mum has given them. Participants can only enter once. PRIZE: There is one prize of a Jellystone Designs gift pack valued at over $100. Winner will be announced on the 13th May and are required to provide shipping details no later than two weeks of prize announcement. Failure to provide details two weeks after announcement will require runner-up to receive prize.