Shipping and Returns

We offer free standard shipping on all orders over total cost of $50 within Australia.

Orders are usually dispatched by the next business day.However if goods are unavailable delivery will take a little longer - we’ll let you know if this is the case. If you wish to query a delivery please contact us atinfo@jellystonedesigns.com.  For Australian standard shipping, please allow 3-10 business days for delivery. You will be sent an email with tracking so you can keep an eye on your order. 

Orders below $50 are shipped within Australia at a flat standard shipping rate of $7.00. Express Post services are available to purchase for an additional $5.

We ship our orders using Australia Post with standard or Express Shipping and are able to send to PO Boxes. 

International orders are charged at a flat rate of $15 and sent through Australia Post. Please allow up to 15-20 business days for delivery. Please note that your destination may have taxes and/or duties for goods shipped to you.  These charges are the full responsibility of the customer and will not be refunded or returned by www.jellystonedesigns.com.au. Best to contact your local postal service if you have any queries on additional charges into your country. 

Returns

If for any reason you are not completely satisfied with your purchase we offer a 14 day exchange from the time you receive the goods. Please email us at info@jellystonedesigns.com within that time if you are not satisfied with your purchase so that we can resolve any problems.

 

 

 

 

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